Compliance

Friends Life Limited (FLL) and Friends Life and Pensions Limited (FLPL) are Friends Life companies and are authorised and regulated by the Financial Services Authority.

All policy holders are protected by the Financial Services Compensation Scheme.

Complaints

If you have a complaint about a product you have bought from us, please contact the Service Improvement Team.

Complaints we cannot settle may be referred to the Financial Services Ombudsman.

This website is for UK financial advisers only and is not approved for use by private customers.