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Friends Life Individual Protection
Telephone
0845 600 3122
Postal address
Friends Life Individual Protection
The Core
40 St Thomas Street
Bristol
BS1 6JX
Friends Life - Salisbury
Switchboard
0845 602 9189
Fax
0845 600 0624
Postal address
Friends Life
PO Box 1550
Milford
Salisbury
Wiltshire
SP1 2TW
Friends Life - Bristol
Switchboard
0117 989 9000
Postal address
Friends Centre
Brierly Furlong
Stoke Gifford
Bristol
BS34 8SW
Individual Protection
Group Protection
Telephone
0845 606 5754
Investments
Telephone
0845 601 0880
Corporate Pensions
New schemes - telephone
0845 641 7348
Email
corporatenewbusiness@friendslife.co.uk
Existing schemes - New members - telephone
0845 268 3631
Individual Pensions
Quotes - Telephone
0845 601 0880
Email
Central.sales@friendslife.co.uk
Application updates - Telephone
0845 602 9221
Heritage Friends Provident
Life/CIC/Personal pensions - telephone
0845 757 3036
Email
ifasupport@friendslife.co.uk
Stakeholder/new generation pensions - telephone
0845 602 9221
Email
NGP.questions@friendslife.co.uk
eSelect - telephone
0845 600 8969
Email
eselect@friendslife.co.uk
Annuities - telephone
0845 600 0623
Heritage AXA
Investment queries - telephone
Plan prefix:
- 200 - 0845 603 3419
- 3/4/5/6/8 - 0845 366 1645
- CC/CF/CG - 0845 070 7099
Corporate Pensions - telephone
Plan prefix:
- 100 - 0845 300 3172
- bg/bk/fn - 0845 366 1641
- 7/9 - 0845 366 1643
Telephone – 0845 603 1061
DDNWservicing.life@friendslife.co.uk
Drawdown QuotesPhone – 0845 603 5569
ddnwquotes.life@friendslife.co.uk
Drawdown Existing BusinessPlan prefix:
- 500 – 0845 603 1061 (DSIPP Drawdown)
- 500 - 0845 603 5569 (FSIPP Drawdown)
- All other plan prefixes – 0845 366 1641
Individual Pensions - telephone
Plan prefix:
- 400/500 - 0845 603 3419
- 0/2/7/9 - 0845 366 1642
Traditional/Executive Pensions - telephone
Plan prefix:
- E/E7/EE/EP/ES/ET/ME/G/FJ/FE/FK/J/0/7/9 - 0845 366 1644
- BA/BB/BC/BD/D/DC/DD/DE/DH/DK/DS/MD/MT - 0845 366 1647
- H/HM/J/K/L - 0845 070 7099
Bupa Health Assurance Limited Heritage
Individual Protection
Telephone
0845 600 3122
Group Protection
Flex - telephone
0845 602 0260
Email
flex@friendsprovidentbha.co.uk
Pre 25th July 2011 schemes
- 0845 604 0147
- groupriskmanchester@friendsprovidentbha.co.uk
Post 25th July 2011 schemes
- 0845 268 5094
- grouprisk1@friendslife.co.uk
Friends Life
Individual Protection
Telephone
0845 600 3122
Group Protection
Telephone
0845 268 5094
Investments
Telephone
0845 757 3036
Corporate Pensions
Telephone
0845 602 9221
Individual Pensions
Telephone
0845 602 9221
Heritage Friends Provident
Technical Support - Telephone
0845 600 8969
Heritage AXA
Telephone
0845 300 1946
Bupa Health Assurance Limited Heritage
Telephone
0845 600 3122
Please note that as part of our commitment to quality service, telephone calls may be recorded. You should also be aware that e-mail connections are NOT encrypted/secure & it is therefore possible that it could be intercepted & read. Please do not include any personal or confidential information in your emails.
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