Financial capability

Financial capability remains a significant issue in the UK. As a financial services company we clearly have a responsibility to ensure people have access to, and understand, our products and services. The term financial capability covers a wide-spectrum of issues including financial education, financial planning and financial exclusion.

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Find out how we are trying to improve financial capability and why we used chocolate money in the process.

Did you know?

79% of the UK population does not know what an APR is. 15% of 18-24 year-olds think an ISA is an iPod accessory. 19% of adults hope to improve their standard of living in retirement by winning the lottery. 30% of households have no savings, home contents insurance, or a private pension.