Performance

The performance pages combine absolute data and key performance indicators to give a full set of results. Performance data in the following pages covers the period 2006-2008.
A full 5 year data record can be found outside this report in the performance indicator tables on the Friends Provident responsibility pages.

The scope of the performance data presented here covers our UK Life and Pensions business (UKLP) and our International business (FPI). The performance data does not include our Luxemburg based Lombard International business or our asset management business F&C. F&C produce a separate CR report PDF available (external link, opens new window).

LBG Assurance Statement

Friends Provident is an active member of the LBG (London Benchmarking Group). The LBG model helps businesses to improve the management, measurement and reporting of their corporate community involvement programmes. It moves beyond charitable donations to include the full range of contributions (in time, in kind and in cash) made to community causes, and assesses the actual results for the community and for the business. (See www.lbg-online.net for more information).

As managers of the Group, we have worked with Friends Provident to ensure that it understands the LBG model and has applied its principles to the measurement of community involvement programmes during 2008. Having conducted an assessment, we are satisfied that this has been achieved. Our work has not extended to an independent audit of the data.

Corporate Citizenship
www.corporate-citizenship.co.uk
March 2009

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