Contact us

If you are experiencing difficulties accessing this site or are having problems with your security account please contact us. To ensure that your query is dealt with as quickly as possible please contact the appropriate support area using the contact details below.

Customers

UK Customers:
consumer.websecurity@friendslife.co.uk 
UK Membersite Customers:
ngp.questions@friendslife.co.uk
or phone 0345 6029221
International Customers:
onlineservices@fpinternational.com
or phone +44(0)1624 821212

Advisers

UK Advisers:
0345 6000670
UK Advisers (Group pensions):
0345 6026987

International Advisers:
fpi.extranet@friendslife.co.uk
or phone +44(0)1624 821212

Employers

UK Employers:
0345 6026987

Staff

Friends Life Staff
Contact the IT Helpdesk